Animal Care Technician

Heidi’s Village is an innovative concept in animal welfare, providing low-cost boarding and veterinary services exclusively to community rescue organizations. We are looking for people with a great attitude and work ethic, the ability to learn, and the desire to be part of a team focused on excellence.

Shifts available:

4x 10-hour shifts or 5x 8-hour shifts, 7 days/week
5:00am – 4:00pm, or 5:00am - 1:30pm (opening shifts)
8:00am – 7:00pm, or 10:30am - 7:00pm (closing shifts)

Position Available: Animal Care Technicians (ACTs) provide daily care and enrichment to Village residents while promoting the safety and health of all animals in our care.   

The position(s) involve:

• Caring for a wide range of (primarily) canines with strict adherence to quality/safety standards
• Handling and interacting with animals humanely and safely, using safety equipment as necessary
• Adhering to the Five Freedoms of Animal Welfare and following Fear Free Principles
• Following established disease control protocols to clean, disinfect, and sanitize kennels, equipment, walkways, and common areas over nearly 3 acres of property
• Ensuring all animals are adequately exercised, housed, fed, provided with water and other basic necessities
• Recognizing and accurately/timely communicating signs of illness or behavior changes
• Creating and maintaining necessary animal records and data entry
• Cultivating positive client, volunteer, and coworker relations through professional and courteous interactions
• Promoting our vision, mission, services, programs, events, and adoptable animals
• Assisting potential adopters with meet-n-greets, facilitating interactions to ensure a safe and pleasant experience
• Communicating effectively with coworkers to ensure efficient production and deadlines are met
• Participation in continuous process improvement
• Keeping work area neat and clean and following all established safety guidelines
• Performing additional and/or general duties, as assigned

A successful candidate must possess the following skillsets, attributes, or experience:

• High school diploma or general education degree (GED)
• 6 months working/volunteering with domestic animals in an animal shelter, veterinary hospital, or another animal facility preferred. NOTE: Any applicable volunteer or work experience should be listed and include hours worked and job duties.
• Flexibility to work all shifts, including opening shifts as early as 5am and closing shifts as late as 8pm, with availabiity for rotational weekends and holidays
• Ability to work with and/or around others with frequent interruptions
• High attention to detail and exceptional quality standards

• Good communication, interpersonal, and organizational skills
• Ability to work with a team and independently
• Ability to meet deadlines and perform work accurately, but with expediency
• Dependability/reliability – early is on time, on time is late, and late is unacceptable!
• Achievement-oriented and self-motivated

We offer an environment that will challenge and reward personal and professional growth and take pride in the following values:

• Commitment – We are mission focused, open to new ideas, and committed to excellence
• Harmony – We value and promote harmonious relationships, internally and externally
• Accountability – We hold ourselves accountable for our actions, accept responsibility, and have high expectations of ourselves and each other
• Respect – We respectfully welcome diverse opinions and experiences and treat each other, the animals in our care, and our partners/community members with compassion and dignity
• Trust – We honor confidentiality, always assume the best intentions, and expect honesty
• Safety – We are wholeheartedly committed to each other’s safety and the safety of our animals

Do you share these values? Are you looking for a place to call home? Heidi’s Village may be the place for you!

Work Environment and Physical Demands:

• Collaborative environment where employees are expected to assist others regardless of job title or function
• Work is performed in a moderate to fast paced environment and requires critical adherence to established quality levels while completing within timeframe allotted
• Work is performed in a potentially high decibel area, with varied temperature control, and with safety equipment often required
• Stamina to walk/stand/move continuously and daily for duration of shift, walking on all types of surfaces, oftentimes slippery/uneven/rough
• Ability to regularly lift and/or control 50+ pounds (animals, animal care supplies, etc.) and perform duties that require repetitive lifting, bending, and stooping
• Ability to withstand environmental factors that include both indoor and outdoor activities, including extreme heat of AZ summers
• Frequent exposure to animal noises, odors, bodily fluids/excrement, and dander